The Philosophy of our Company
At N. MICHAILIDIS SONS IKE, our philosophy is based on three core values: quality, consistency and innovation. Since our establishment in 1984, we have been committed to providing products and services that meet the most stringent requirements of the industry, offering our customers reliable solutions and high expertise.
Quality is non-negotiable for us and is at the core of all our activities. We continuously invest in upgrading our infrastructure and training our staff, ensuring that every product produced or processed in our facilities meets the highest standards.
Consistency in our commitments and dedication to our customers is what makes us a reliable partner in the industry. We place great emphasis on excellent service, punctual delivery and professional support to ensure that our customers' needs are always fully met.
Innovation is what drives us to progress and continued growth. We apply the latest technologies and invest in new products and services that follow market trends, in order to offer our customers modern and effective solutions.
Our philosophy reflects our continuous progress, strong commitment to excellent results and the desire to offer our customers the best possible experience.
High quality products and services
- We ensure the high quality of our products and services, we are always at the disposal of our customers to satisfy all their requirements.
- We have modern mechanical equipment in our production process and we follow the latest technological developments in our industry in order to remain at the top of the iron market.
Main objectives
We aim:
- to maintain the high quality of our products and services,
- development through new applications of technology and
- the expansion of our customer base in the context of healthy competitiveness
Corporate values
Our company started as a family business, and its character has remained stable over time. Personal contact with each of our clients makes communication direct and effective and promotes cooperation.
Corporate social responsibility
- We emphasize the area of safety in the workplace, respecting the rules for the protection of employees, as we consider human life as the ultimate good.
- We encourage a spirit of cooperation and teamwork.
- We actively support cultural, sporting and social activities in the local and wider society with sensitivity and modesty.
Adherence to business tactics
- We apply honest and clear communication with the customer.
- We ensure consistency in working with our suppliers.
- We deal with any problem that arises immediately, trying to find a satisfactory solution.
Know-how
- We have expertise and experience in the field of iron trading and processing.
- We invest in the training of our staff, covering all the needs that arise and following the international developments in the sector in which we operate.
Respect for the customer
We meet even the most demanding needs of our customers.
We propose integrated solutions with speed and efficiency.
Human resources
We have specialized staff with high expertise, which we continuously train to respond to all the new data and requirements of the industry, adapting their skills in order to meet even the most demanding needs.
High quality products
We manage to maintain high quality in our products through the use of modern machinery, high quality raw materials, modern design, and ISO 9001:2015 quality assurance certification.
Competitive advantages
We offer personal service, reliability and consistency towards our partners and customers, competitive prices, as well as prompt handling of complaints.